Our Privacy Policy

LUNA BİLİŞİM TEKNOLOJİLERİ SAN. VE TİC. A.Ş. PRIVACY POLICY WITHIN THE SCOPE OF LAW ON THE PROTECTION OF PERSONAL DATA

This Policy of the Protection and Processing of Personal Data, within the framework of the Law on the Protection of Personal Data No. 6698, Luna Bilişim Teknolojileri San. Tic. A.Ş. (“The Company”), the use of the content on the official website of the Company, www.lunabilisim.com.tr (“Website”) by users, visitors, members and other persons (“User or Related Person”) provides information about our company policy regarding the procedures and principles of our company regarding the processing and transfer of personal data shared or produced by the User with the Company.

Based on these principles and procedures, as the Company, we take all administrative and technical measures in line with the policy we have implemented for the protection and processing of Personal Data.

Your personal data is processed by our Company as a data controller in accordance with the Personal Data Protection Law, within the scope of the following explanations. Anonymized data is not considered as personal data in accordance with the Law and the processing activities regarding this data are carried out without being bound by the provisions of the Privacy Policy.

Purposes of Processing Personal Data:
Your Personal Data defined in the Clarification Text, is shared from www.lunabilisim.com.tr and processed limited by Luna Bilişim Teknolojileri San. ve Tic. A.Ş. which specified in the Processing Policy for the purposes of improvement and development of the services offered to the User on the Company's Website; informing the User who submits his/her requests and complaints and being able to communicate with the User; providing a better quality and personalized service to the User; Informing and communicating with the User for marketing purposes, providing that it is shared in the relevant parts of the Website and given consent; fixing the security vulnerabilities of the Website as quickly as possible, improving the user experience, eliminating the errors in the Website, Making sense of user data, planning and enforcing marketing policies; planning and implementing human resources policies; carrying out reporting and business development activities, creating a database; Luna Bilişim Teknolojileri San. ve Tic. A.Ş., ww.lunabilisim.com.tr for the purposes of ensuring the corporate policy operations.
In case of existence of one of the conditions according to paragraph 2 of article 5 and paragraph 3 of article 6 of the Law, personal data can be processed by the Company without seeking the explicit consent of the User.

Transfer of Personal Data:
Company; Personal data which is limited to the purposes specified in the Personal Data Processing Policy listed above and shared on the www.lunabilisim.com.tr internet address, will be able to shared with third parties from which it receives service such as call centers, work safety, security, health, law offices, service providers, hosting service providers. Limited to the above-mentioned purposes, the "User" states that the Company's personal data may be stored on servers located anywhere belonging to a third party in accordance with the Law, in this regard Luna Bilişim Teknolojileri San. ve Tic. A.Ş. fulfills its obligation to inform and agrees to it.
The Company will be able to transfer personal data to third parties without seeking the explicit consent of the User, in case of existence of one of the conditions according to paragraph 2 of Article 5 and paragraph 3 of Article 6 of the Law, and if necessary, by ensuring compliance with paragraph 2 of Article 9 of the Law.

Processed Personal Data:
The Company, in accordance with the User's Personal Data Protection Law, depending on the User's access to the Website and the actions to be taken on the Website, Luna Bilişim Teknolojileri San. ve Tic. A.Ş. will be able to process the personal data that may be necessary for the operation of the Website.
» Identity Information,
» Website Using Information,
» IP Information,
» User Information,
» Legal Transaction Information,
» Contact and Address Information,
» Request/Complaint Management Information

Cookies:
Cookies are information files consisting of small particles sent to users by servers. In this context, the Company may store certain information on the User's computer, phone, etc. It stores it in the form of text files in certain places within the specified period and reuses it when necessary.

Personal data related to the transactions performed by the user while browsing the website shall be sent to Luna Bilişim Teknolojileri San. ve Tic. A.Ş. may be processed and shared with third parties for this purpose. In this context, Luna Bilişim Teknolojileri San. ve Tic. A.Ş. can follow the User's browsing information and usage history on the Internet Site in order to provide special services to the User through the website and to increase the service quality, to make special promotions, to improve the page contents according to the User, to improve the User experience, to offer promotional and marketing suggestions. Also, it can process the information collected from the User and use it together with the information obtained from other sources such as third parties.

The user expressly accepts, declares and consents to the processing of the data she may share with Luna Bilişim Teknolojileri San. ve Tic. A.Ş. for the purposes specified in the Privacy Policy.

The user can change their browser settings so that cookies are not accepted or a warning is given when they are sent.

Rights of the Related Person Pursuant to Article 11 of the Law
The Company, notifies the Related Person of its rights in accordance with Article 10 of the Law, provides guidance on how to use these rights and carries out the necessary internal functioning, administrative and technical arrangements for all these.

Luna Bilişim Teknolojileri San. ve Tic. A.Ş discloses the following rights to persons whose personal data is received pursuant to Article 11 of the Law.
» Learning whether personal data is processed,
» Requesting information if personal data has been processed,
» Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
» Knowing the third parties to whom personal data is transferred at domestioc or foreign,
» Requesting correction of personal data if it is incomplete or incorrectly processed,
» Requesting the deletion or destruction of personal data within the scope of the conditions stipulated in Article 7 of the Law,
» Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) of Article 11 of the Law, to third parties to whom personal data has been transferred,
» Objecting to the emergence of a result against the person by analyzing the processed data through automatic systems,
» Requesting the compensation of the damage in case of loss due to illegal processing of personal data

Application to Luna Bilişim Teknolojileri San. ve Tic. A.Ş.:
You can submit your requests regarding the implementation of the Law to our company by using the Personal Data Protection Law Data Owner Application Form in written or with a secure electronic signature or by other methods to be determined by the Personal Data Protection Board (hereinafter referred to as the "Board") to the address in the application form. Our company will conclude your requests in the application free of charge as soon as possible and within thirty days at the latest, depending on the qualification of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Board may be charged. The Company may respond to requests in the ways specified in the Application Form.
In cases where the application is rejected, the answer given is insufficient or the application is not answered in due time; The data owner has the right to file a complaint with the Board within thirty days from the date of learning the answer and in any case within sixty days from the date of application.

7. Retention Period, Deletion, Destruction or Anonymization of Personal Data
Although the personal data of our company has been processed in accordance with the clauses of the Law and other relevant laws, in the event that the reasons for the processing are eliminated, the personal data is deleted, destroyed or anonymized by the data controller ex officio or upon the request of the data subject. Clauses in other laws regarding the deletion, destruction or anonymization of personal data are reserved. The procedures and principles regarding the deletion, destruction or anonymization of personal data are issued by a regulation.

8. Method of Collecting Personal Data, Legal Reason and Data Security:
Personal data is collected in all kinds of verbal, written, electronic media for the above-mentioned purposes and processed by our company or data processors appointed by our company.

9. The Company has to take all kinds of technical and administrative measures for the following situations in order to ensure Data Security.
» To prevent the illegal processing of personal data,
» To prevent illegal access to personal data,
» To ensure the protection of personal data,
» To ensure the appropriate level of security

In case of redirecting to other sites or applications through the website, Luna Bilişim Teknolojileri San. ve Tic. A.Ş. is not aware of the compliance of the redirected sites and applications with the legislation on the protection of personal data and is not responsible for their privacy policies and contents.

Luna Bilişim Teknolojileri San. ve Tic. A.Ş. reserves the right to change the terms of the Privacy Policy without prior notice.

The user declares that he/she has read and accepted all the conditions written in the Luna Bilişim Teknolojileri San. ve Tic. A.Ş. Website Privacy Policy, that he/she has been informed about the processing of his/her personal data with this Privacy Policy, and that he accepts and consents to the use of his/her personal data as specified in the Privacy Policy.